Privacy Policy & Terms of Service

1. Acceptance of Terms

By accessing and using BongoPay ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

BongoPay is a payment processing platform that enables businesses to accept payments from customers. The Service includes payment processing, transaction management, and related financial services.

3. User Registration and Account

To use our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4. Privacy and Data Protection

We are committed to protecting your privacy. We collect, use, and store your information in accordance with applicable data protection laws. Your personal information will be used to:

  • Provide and maintain our Service
  • Process transactions and payments
  • Send you important updates and notifications
  • Comply with legal and regulatory requirements
  • Improve our Service and user experience

5. Financial Information

We may collect and store financial information necessary to process payments. This information is encrypted and stored securely in compliance with industry standards and applicable regulations.

6. Security

We implement appropriate security measures to protect your personal and financial information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Prohibited Activities

You agree not to use the Service for any unlawful purpose or to engage in any activity that could harm, disable, overburden, or impair the Service or interfere with any other party's use of the Service.

8. Fees and Charges

We may charge fees for certain services. All fees are clearly disclosed before you use the service. You are responsible for all fees associated with your use of the Service.

9. Limitation of Liability

To the maximum extent permitted by law, BongoPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these terms or our privacy practices, please contact us at [email protected].

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Tanzania, without regard to its conflict of law provisions.

Last updated: 6/5/2026